Glossary
Business technology terms explained in plain language
Business technology terms explained in plain language.
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Terms
APIA set of rules that lets two systems exchange information automatically
BackupA copy of your data stored separately so you can recover after loss or damage
CMSA tool that lets people update website content without coding
CRMSoftware for recording and following up leads and customers
DashboardA screen that summarises key business numbers
Data migrationMoving records from an old system or spreadsheet into a new one
ERPSoftware that connects processes such as sales, stock, purchasing and finance
Inventory managementTracking stock levels, movements and counts
MVPA first working version with only the most important features
POSA point-of-sale system for recording sales and receipts
SaaSSoftware delivered online, usually through a subscription
SEOImproving a website so people can find it in search results
AEOMaking content clear so answer engines and AI tools can understand and use it
Workflow automationUsing software to run repeated steps such as approvals and notifications
Role-based accessGiving each user only the permissions their job needs
User acceptance testingReal users test the system before it goes live
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